Bazabd FAQ – All your questions
Replies in Bangla

With just one mobile number, only One Bazabd account Only one account may be opened per mobile number. The same applies to email addresses — one account per email.

Any attempt to create multiple accounts will result in all accounts being permanently closed and balances may be confiscated. For details, Terms & Conditions View.

On the login page, Click the "Forgot Password?" link. Enter your registered mobile number or email. A reset code will be sent to you.

Set a new password using the reset code. You can also use OTP login to access your account without a password.

Accounts are typically suspended or permanently closed for the following reasons: multiple incorrect password attempts, duplicate accounts, pending KYC verification, or suspicious activity.

A temporary lock is lifted after 30 minutes. For a permanent account closure, support@bazabd.appto contact us.

After logging in, you can update most details under "My Account" > "Profile Settings".

Changing your mobile number or email requires OTP verification. To change your name, please contact support — as it is linked to your KYC.

KYC (Know Your Customer) is an identity verification process. It is required once before you can make a withdrawal, and it protects your account against fraud.

Simply upload a photo of your national ID or passport. Verification is usually completed within 24 hours.

Making a deposit at Bazabd is quick and easy. Log in, tap the "Deposit" button, and choose your preferred method:

• bKash: Use the Send Money option to transfer to the Bazabd number.
• Nagad: Follow the same process to transfer from Nagad.
• Rocket: The same process applies for DBBL Rocket.

Deposits are typically 30 seconds to 2 minutes is credited to your account.

Minimum deposit at Bazabd is just ৳100. However, a minimum deposit of ৳300 is required to qualify for the welcome bonus.

There is no maximum deposit limit — however, larger transactions may require additional verification. Learn more Financial Transactions See on page.

Withdrawals at Bazabd typically 15–30 minutes processing. Having KYC completed speeds things up further.

Requests made between 12:00 AM and 6:00 AM may take a little longer to process. You can track your withdrawal progress under "My Transactions".

The minimum withdrawal amount at Bazabd is ৳300. There are no hidden withdrawal fees — what you withdraw is what you receive.

Wait 5 minutes first — network delays can occasionally cause a slight hold-up. If it still hasn't arrived:

• Save a screenshot of the transaction.
• Note down your transaction ID.
• support@bazabd.appEmail us with a screenshot at

Issues are typically resolved within 2–4 hours.

A withdrawal can be cancelled while it shows a "Processing" status. Go to "Account" > "Transaction History" to find the cancellation option.

Once a bet is marked "Settled", it cannot be cancelled.

Bazabd charges no platform fees on withdrawals. However, your mobile banking provider (bKash/Nagad) may apply their standard cash-out charges.

A 100% Welcome Bonus is automatically credited to your account on your first deposit after registration. Maximum ৳5,000 Bonus will be credited.

Example: Deposit ৳2,000 and your total balance becomes ৳4,000 (৳2,000 cash + ৳2,000 bonus).

Bonuses cannot be withdrawn directly. You must meet the specified wagering requirements — typically 5–10x the bonus amount in bets.

Winnings from bonus funds are converted to real money and can be withdrawn. Full details Terms & Conditions page.

Bazabd regularly offers cashback and free bets to active members. Promotions are announced on the promotions page and by email.

Highly active players can join the VIP programme and enjoy exclusive benefits.

For every successful referral, both you and your friend receive a bonus. The bonus is activated once your friend completes registration and makes their first deposit.

Find your referral code in Account Settings. You can also refer friends by sharing your referral link.

The welcome bonus is generally valid from the date of deposit for 30 days. If the wagering requirements are not met within this period, the bonus will be forfeited.

Each bonus may have its own expiry — check the details at the time of the offer.

If you'd prefer not to claim any offer, let our support team know before making a deposit — or simply select the "Deposit without bonus" option at the time of deposit.

At Bazabd, you can bet on cricket, football, tennis, badminton, kabaddi, and 30+ other sports. Special odds are available for all Bangladesh national team matches.

On the betting page, View all active markets. Match odds You'll find odds for upcoming matches on the page.

Live betting means placing bets on real-time odds during a match. Odds update continuously — over by over, ball by ball.

Live betting requires quick decisions — odds change very fast. For betting tips, visit Betting Tips Visit the page.

The minimum bet at Bazabd is just ৳10. This is ideal for newcomers — start small and build your experience gradually.

In most cases, bets cannot be cancelled once confirmed. However, if the Cash Out feature is available, you can sell your bet before the match ends and lock in a partial return.

Bazabd uses decimal odds. For example, odds of 1.85 mean a BDT 100 bet returns ৳185 if you win (profit: ৳85).

Simple breakdown: Stake × Odds = Total payout. For more details, Betting Tips Read.

Yes. If a match or event is cancelled, the full stake for that bet is refunded — it is credited back to your account balance, usually within 2–4 hours.

To bet on multiple matches at once, add several selections to your bet slip. You must win all selections for the accumulator to pay out.

Higher risk, higher reward. You can add between 2 and up to 12 selections.

Yes, Bazabd uses 256-bit SSL encryption — the same technology used by banks. All transactions and personal data are fully encrypted.

Privacy Policy to learn exactly how your information is used.

Go to Account Settings > Security > enable "Two-Factor Verification". You'll receive an OTP on your mobile each time you log in.

With this enabled, your account stays protected even if your password is compromised.

Bazabd will never:

• We will never ask for your password or OTP by phone or message.
• Will never ask for your personal banking details.
• We will never ask for payments via WhatsApp or Facebook.

Only bazabd.app domain. If you receive any suspicious messages, contact support immediately.

No. Bazabd does not sell or share your personal information with third parties. It is used solely for the purpose of operating our services.

Details Privacy Policy Read.

Go to Account Settings > "Responsible Gaming" to set deposit limits, betting limits, a cooldown period, or self-exclusion.

All these tools are completely free. To learn more, Responsible Gaming Visit the page.

Downloads Page Visit and download the Android or iOS version for your device. The app is completely free.

Installing the APK on Android may require enabling "Unknown sources". This is temporary — you can turn it off once the installation is complete.

You'll receive a notification in-app or by email whenever a new update is available. Download page to download the latest version.

You can update the app without uninstalling the previous version — your data will be preserved.

First, close the app and reopen it. If that doesn't work:

• Clear the app cache.
• Check your internet connection.
• Uninstall the app and reinstall it.

If you experience any issues, email support@bazabd.app with your phone model and Android/iOS version.

Both work equally well. However, the app gives you the added benefits of push notifications, faster loading, and biometric login.

Use the website for betting on a computer. The app is more convenient on mobile.